Terms of Service
Please read these terms carefully before using our services
Last Updated: October 30, 2025
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and La Favorita Plaza ("we," "us," or "our") concerning your access to and use of our website https://lafavoritaplaza.com and any related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
Use of Our Services
Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
Account Registration
Some features of our Services may require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
Acceptable Use
You agree not to:
- Use the Services for any illegal purpose or in violation of any laws
- Violate or infringe upon the rights of others
- Transmit any viruses, malware, or other harmful code
- Attempt to gain unauthorized access to any part of the Services or related systems
- Interfere with or disrupt the Services or servers
- Use automated systems to access the Services without our permission
- Impersonate any person or entity
- Collect or harvest information about other users
Products and Services
Product Information
We strive to provide accurate product descriptions, pricing, and availability information. However:
- We do not warrant that product descriptions or content are accurate, complete, or error-free
- Product images are for illustrative purposes and may not reflect the exact product
- Prices and availability are subject to change without notice
- We reserve the right to limit quantities of any products or services
- We reserve the right to discontinue any product at any time
Pricing and Payment
All prices are in U.S. dollars unless otherwise stated. We reserve the right to:
- Modify or discontinue prices at any time
- Refuse or cancel any order for any reason
- Require additional information before processing an order
- Limit or prohibit orders that appear to be placed by dealers, resellers, or distributors
Payment must be made at the time of purchase using accepted payment methods. You represent and warrant that you have the legal right to use any payment method you provide.
Returns and Refunds
Due to the nature of grocery products, we have specific return and refund policies. Please see our in-store return policy or contact us for details. Generally:
- Perishable items cannot be returned
- Non-perishable items may be returned with receipt within a specified timeframe
- We reserve the right to refuse returns that do not meet our policy requirements
- Refunds will be issued to the original payment method
Intellectual Property
The Services and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by La Favorita Plaza, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not:
- Reproduce, distribute, modify, or create derivative works from any content
- Use any content for commercial purposes without our express written permission
- Remove or alter any copyright, trademark, or other proprietary notices
- Frame or mirror any part of the Services without our prior written authorization
User Content
If you submit, post, or transmit any content to our Services (such as reviews, comments, or feedback), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.
You represent and warrant that:
- You own or have the necessary rights to submit the content
- The content does not violate any third-party rights
- The content does not contain any unlawful, harmful, or objectionable material
We reserve the right to remove any content that violates these Terms or that we find objectionable.
Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such third-party content.
Disclaimers
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Services will be uninterrupted, secure, or error-free
- Any defects will be corrected
- The Services or servers are free of viruses or harmful components
- The results obtained from using the Services will be accurate or reliable
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LA FAVORITA PLAZA, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorized access, use, or alteration of your transmissions or content
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Indemnification
You agree to indemnify, defend, and hold harmless La Favorita Plaza, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your violation of these Terms
- Your violation of any rights of another party
- Your use of the Services
- Your content submitted through the Services
Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of CA, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court. The arbitration shall take place in Santa Maria, CA.
Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the date at the top of these Terms and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification). Your continued use of the Services after any changes constitutes your acceptance of the new Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and La Favorita Plaza concerning the Services and supersede all prior agreements and understandings.
Contact Information
If you have any questions about these Terms, please contact us:
La Favorita Plaza
1637 S Broadway
Santa Maria, CA 93454
Phone: (805) 862-2030
Email: info@lafavoritaplaza.com